Workflow analysis is a systematic design approach that starts by making the workflow itself visible based on the performance objectives trying to be achieved. And it provides powerful benefits.
I recently visited a colleague who is a senior learning leader for a Fortune 100 company. He is a visionary leader, a remarkable student of our trade and as technically competent as they come. He has a clear and well-vetted vision of where L&D can go and what it can do for his organization and…